These days, you will find a lot of CRM firms that are centered around knowledge. This has attracted a lot of attention from people. In earlier days, CRM in conjunction with knowledge management was not considered together. These were considered to be entirely different elements. However, the two shared similar data warehouse and both effects [...]

ROI is an acronym Return of Investment. This term is used for measuring the effectiveness of an organization while using capital in order to earn more profit. This is with respect to the monetary sense of the term as compared to what it had actually invested initially when starting a business. CRM strategies and techniques [...]

CRM Deployment has become very common among most organizations across the globe. However, most people tend to forget the pitfalls. If you want to achieve the best out of CRM Deployment, you must avoid these pitfalls. Here are some of the pitfalls you need to avoid: Poor user adoption: The technology of first generation CRM [...]

CRM is an acronym for Customer Relationship Management. In a broader sense, it includes customer relationship management and the way in which customer relationship management is handled in conjunction with the most significant elements of a CRM program that are very important for its’ success. The CRM software range availability options vary. This usually varies [...]

CRM on Demand is considered to be a great invention by the experts. It is a complete solution for all the business related application. In fact, the whole market seems to be in love with the CRM on Demand service. Now, there is a valid reason for the sudden change and this on-going trend on [...]

If you want your business to flourish, you need to maximize your CRM strategy. The best way is to trust targeted email marketing. Remember that CRM experts are consistently working towards developing technologies that revolve around customers and their specific requirements. This is very helpful in analyzing the exact behavior and activities of customer. The [...]

The Microsoft dynamics CRM4.0 is the latest invention in the field of CRM. It is available with necessary documentation. In the initial stages, the tool was a work around in order to filter all the lookup results. Later, this developed into a tool set with a lot of functions. Here are some of the latest [...]

Selecting CRM software vendor may be a difficult task because there is a lot you need to consider when doing this. Most people think that it is also about analyzing feature or function lists. However, it takes a lot more than evaluating feature or function lists when selecting CRM software vendor. You need to understand [...]

MySQL is not a big deal for most people across the globe. The main problem arises when one has to configure MySQL’s installed instance with certain settings that will further help in taking out the best of benefits of the CRM solution site. Here is the whole procedure to facilitate you with the process Step [...]

In case, only twenty percent of all your customers contribute to eighty per cent of your total revenue, its time to act wisely and strategically. Most people find it really difficult to find new clients for their business. The key is to understand that one needs to turn customers into clients in order to make [...]